అకాడమీ ఆఫ్ స్ట్రాటజిక్ మేనేజ్‌మెంట్ జర్నల్

1939-6104

నైరూప్య

EMPOWERING FINANCIAL AND SOCIAL INCLUSION THROUGH FINTECH GROWTH

Manaswini, Monika Aggarwal

Purpose: FinTech as an emerging technology, has the capability to bring in fundamental changes in the financial landscape by providing consumers access to a large variety of financial products, and enable financial institutions in achieving functional efficiency. The article aims to demarcate the notion of social inclusion, social capital, financial inclusion and the impact of FinTech growth on above concepts. Methodology: The main focus is on a review of literature that has already been written about the aforementioned ideas and offer a policy and research method that is related to conceptions. Although this article takes a primarily theoretical approach, goal of this study is to analyse the existing empirical research on social and financial motivations of user behaviour and its significance in enhancing the social inclusion, financial inclusion and social capital in a society. Findings: FinTech has been much more successful in achieving financial inclusion, which has positive impact on 3 digital divides (of financial inclusion) gender divide, class divide and rural divide. Financial inclusion has a profound impact on the social inclusion and an enabler of economic growth and stability of the country, which is further leveraged by FinTech companies among most of the populace even at micro level. Originality: By addressing certain significant concerns related to FinTech, social and financial inclusion - an area which has not been critically examined in the literature - the study can serve as a foundation for various empirical investigations on social inclusion and social capital arising from FinTech expansion

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