అకాడమీ ఆఫ్ స్ట్రాటజిక్ మేనేజ్‌మెంట్ జర్నల్

1939-6104

నైరూప్య

A Conceptual Review of the Role of Psychological Empowerment on Turnover Intention in Nigerian Healthcare Sector

Emmanuel O. Efe-Imafidon, Anthonia A. Adeniji, Daniel E. Gberevbie

In the modern business world, employees are the major driving force behind organisational functionality or attainment of goals in the workplace that affects the performance of the organisation. This implies that retaining competent employees will help to improve the competitiveness and performance of an organisation in any sector located anywhere in the world be it developed or developing countries. However, in developing countries, particularly in the healthcare sector, turnover intention amongst employees is on the increase, hence, requires urgent attention and sustainable solution. Specifically, within Nigerian healthcare, studies have revealed that there are issues of lateness, work withdrawal, decreased performance, low organisational citizenship behaviour, and inadequacy of manpower in the sector, which has led to high turnover intention. Hence, it is deemed important to situate the effect of psychological empowerment on turnover intention of employees in the Nigerian healthcare sector. The study also concluded that psychological empowerment which includes meaning, competence, self-determination, and impact would be able to drive employees’ turnover intention

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